Contact Us
Got a question about a bitcoin sportsbook we've reviewed, spotted something out of date, or want to suggest a crypto betting site we haven't covered yet? This page explains how to reach Bitcoin Betting Sites, what we can help with, and what's better directed elsewhere.
What we can help with
Bitcoin Betting Sites is an independent research and comparison resource. We track bitcoin and crypto sportsbooks available to a US audience, and we keep this site updated as offers, deposit options and terms change. Reach out if you want to:
- Flag an outdated bonus offer, rating or feature on any site we cover
- Suggest a bitcoin or crypto sportsbook for us to research
- Point out a broken link or factual error on the site
- Ask a general question about how bitcoin sports betting works
- Give feedback on our reviews, tables or methodology
What we can't help with
We don't operate a sportsbook, hold player funds, or process bets, deposits or withdrawals — so we can't resolve account issues, missing payouts, verification problems or bonus disputes. Those matter, but they sit with the sportsbook itself, not with us. Each operator listed on existentialize.com runs its own customer support channel, usually live chat or email, accessible once you're logged into your account. If a withdrawal is delayed or a bonus hasn't credited, that's the fastest route to an answer.
If a dispute with an operator isn't resolving through their support team, check the licensing body named in that sportsbook's terms — most crypto sportsbooks operate under an offshore gaming licence, and the regulator's page usually outlines a complaints process.
Before you write in, check whether we've already answered it
A lot of the questions we get are already covered on the site. If you're deciding between operators, our ranked comparisons already weigh up deposit speed, bonus terms and coin support for options including BetPanda, CoinPoker Casino, Cryptorino, CasinoPunkz and the rest of our rated list. If your question is about how bonuses, wagering requirements or account limits work more generally, our Responsible Gambling page is a useful starting point, and our Terms and Conditions page explains how we operate this site. If you're curious who's behind Bitcoin Betting Sites and how we put our rankings together, that's covered on our About Us page.
How we handle commercial relationships
Bitcoin Betting Sites earns commission when readers sign up with a sportsbook through our links. This doesn't change how a site is rated, and it doesn't buy a better position on our tables — commission and ranking are kept separate. If you're contacting us about a possible partnership or listing enquiry, say so plainly in your message so it's routed correctly rather than treated as a reader support query.
What to include in your message
Whatever you're getting in touch about, a few details help us respond usefully rather than sending you back and forth:
- The name of the sportsbook or page you're asking about, if relevant
- Whether your question is about our content or about an operator's account, deposit or bonus (so we know if it's ours to answer)
- Any link or screenshot that shows what you're seeing, if it's an error report
- Your general location or state, if the question involves availability where you are
We read every message, but we're a small research team, not a sportsbook helpdesk, so replies on account-specific issues will usually point you back to the operator's own support.
Reaching out
For anything covered above — corrections, suggestions, general questions about bitcoin betting sites, or feedback on the site itself — use whatever contact method is provided in the site header or footer. For anything involving your own funds, account or a specific bet, contact the sportsbook directly first; they're best placed to resolve it and usually fastest.